Product not delivered and Money not refunded – askmebazaar

I am Kamalakar ordered Laptop bag at Askmebazaar on 26th July and I did an online payment of 249 rupees through the Axis bank account. I have got the email with order confirmation on 26th July itself but I haven’t get the product. So I had to call them on helpline then they told me that we are unable to deliver the product to your address. So, I canceled the order then they said your money will be refunded within 24 hours. But still, my money was not refunded.

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