Complaint and Request to the Indian Railway Department on Ticket Booking System

Dear sir, My name is Mahesh Ravath and my age is 65 years I live in Hyderabad. On 2nd July I was booked a ticket from Hyderabad to Chennai for Chennai express train. While booking as a senior citizen I requested for lower birth. But I was allotted the upper birth. This created very inconvenience and uncomfortable journey.This problem of disorder seating arrangement will cause lot problems to senior peoples like me.. .. …
So I am complaining to the railway department. Make the booking system very simple and clear and please allot the seats according to the passenger requirements and their ages .

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